Tag Archives: expats

Medical Tourism: Saving Money on Global Benefits, Part 3

George Bashaw

Author:
George Bashaw – Atlas Global Benefits

Medical tourism is a hot topic, but can it save money for your company?  And if the answer is yes, should you adapt your health plan to incent certain employees to go overseas for medical procedures because it is less expensive?  This is a complex issue and requires that you do your due diligence before deciding anything.  This blog on medical tourism is part 3 in a series to help companies save money on international benefits.

Medical Tourism
If you are unaware, medical tourism is exactly what it sounds like, people traveling abroad for medical procedures.  According to McKinsey and Company, the industry is expected to reach over $100 million by 2012.  With medical cost skyrocketing in developed countries like the US, people are traveling to places like India, Singapore, and Thailand for savings up to 90% on certain procedures. For example, a heart bypass in the US can cost around $150,000 compared to $15,000 in India, which includes air fare and a brief vacation. Therefore, self insured corporations with and without global operations are taking notice and beginning to investigate.

Multinational Companies
If you already have a multinational employee base with a true global benefits plan, medical tourism is a viable option for your employees covered under the existing plan.  Typically, under these plans your employees can seek medical attention from the provider network.  However, it is also typical to find the domicile country of your company to be excluded from these plans.

If you have a true global benefits plan, ask your broker or your carrier about the possibility of medical tourism within this population.

Self-Insured Plans
Perhaps the greatest potential savings can be realized by self-insured plans in developed countries like the US where medical cost are high.  Unfortunately, I am unaware of a clear solution you can implement.  However, large medical carriers like CIGNA will help you explore the opportunity.

I recommend performing a utilization study going back 3-5 years to determine the occurrences of planned medical procedures which are good candidates for large savings like heart bypass, hip replacement, or knee replacement.  Armed with this data, you can compare those costs with alternatives in other counties.  Then, create an incentive plan that may appeal to a segment of your employees.

Sounds great for the wallet but India for Heart Surgery?
The thought of traveling thousands of miles to a distant country, where you may be unfamiliar with the culture and customs, and sometimes even the language, may sound like a big step, and it is.  However, you may find the quality of care equal or better than you are receiving now.  I live in Tulsa, OK and going to Cleveland Clinic sounds appealing if faced with a medical procedure.  Did you know that the Cleveland Clinic has a joint venture with the UAE and a clinic in Dubai?  Did you know that the Harvard Medical School has a joint venture with Wockhardt in India?

In Summary
There are many additional aspects to explore with medical tourism: cost, quality of care, cultural, legal, liability, and more.  Unfortunately, it would take a novel to address them all and I cannot in a blog piece.  However, if you are serious about saving money the potential is there.  Just be sure you do your due diligence.  Please leave a comment to let me know your thoughts or experience with this topic.

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How Do I Develop Expertise and Gain Employment in Global Mobility?

edit-Alan Biz Mug Shot 1Author:
Alan Freeman – LOF International HR Solutions

One of our readers recently asked, I have been working in the HR field for the last few years and would like to break into the Expat Management/International Mobility field in Global HR.  What is the best way to gain experience that will make me stand out to an organization that is recruiting global mobility staff?”

First, thanks very much to the reader for posting the question.  We truly appreciate receiving input from and creating dialog with our colleagues.

To begin with a broad response to the question, please take a look at my June 25, 2009 entry, “How Can I Develop Global Human Resources Management Expertise?”.

Since the question focused specifically upon expatriate management / “Global Mobility”, some additional considerations include:

  • Become a member of ERC Worldwide, use their resources, attend their meetings and become involved with their local affiliate groups’ meetings as well.  You also should consider obtaining the GMS certification.  ERC also posts career opportunities on their web site and you should monitor those.
  • If you are based in Europe, or are in Europe frequently, consider becoming involved with EuRA.
  • If you are currently employed in an organization that has a international assignments / Global Mobility program, get to know the staff responsible for the program – especially those with managerial responsibilities.  Take them to lunch, ask their advice, learn what you can from them and, perhaps most importantly, volunteer to help them with their work.  In today’s environment, they’re likely to be rather overworked and would welcome some help!
  • Seek employment in corporations with established international assignment / Global Mobility programs, network with the global mobility management staff in those companies, keep an eye on job postings on their web sites.  ERC’s members roster, their job postings board and involvement with the meetings mentioned above are ways to identify target companies and, possibly, specific opportunities.
  • Do the same as above with the various global mobility service providers such as Bristol Global MobilityCartus, Prudential, SIRVA, MI Group, AIReS, Crown, Primacy, Lexicon, Plus Relocation, Weichert, Altair, Brookfield, etc.  There are many more and you can find them via the ERC resources listings.  Please keep in mind, however, that in the current economic climate, the overall relocation business has slowed significantly so hiring in the industry has as well.
  • Seek out and participate in global mobility meeting groups in your area. For example, in Northern California, the Western International Personnel Association (WIPA) and Bay Area Professionals in Relocation Management (BAPRM) have a strong orientation toward global mobility.  There are many other such meeting groups around the country.  Global HR News hosts conferences in many locations across the US and abroad.
  • Consider joining the Forum for Expatriate Management, and the many LinkedIn groups that focus upon Global Mobility.  Track the discussions, and tap into the information and leads that appear in these forums.
  • Keep an eye on job listings at Blue Sky and Signature Source, make contact with the principals in those firms to “get on their radars”.  They are search firms that specialize in Global Mobility.
  • Take advantage of specific classes, seminars and webinars.  For example, ORC Worldwide, AIRINC and Mercer – the top three providers of international assignment package data – offer regular training programs. Also, please sign up for the remaining five sessions of the IOR Global Services webinar series that started on Sep 15 (I’m leading the Sep 29 session).
  • Read, read, read – there is a great wealth of books, periodicals, white papers, research reports, etc. that has become available over the years. You’ll find items on Amazon.com, at the SHRM bookstore, at the World at Work bookstore and within the ERC website.

So to summarize, learn as much as possible about international assignments / global mobility and network with people already working in the field.  The best way to learn, get on someone’s radar, and find out who is hiring, is to hang out with them!

Thanks again to our reader for her question. We ask others to also provide suggestions and guidance via comments on this post.

Impact of Assignments to Remote Locations on Children’s Education

Photo Liz Perelstein (2) Author:
Liz Perelstein – School Choice International

As businesses expand more and more into developing markets, companies are often facing new challenges in finding appropriate schools for the children of their international assignees.  In some locations, schools haven’t caught up with demand for international education; in others, there simply might not be any international schooling options at all.  Now more than ever, local schools are an option, but you need to be well-prepared for such an approach to work.

Schooling is a Top Priority
Assignees often state that having access to good quality schools for their children is the most important factor in deciding to accept an assignment.  Parents are more uneasy than ever about relocating with children when international schools are not available.  By gaining some understanding of the local educational system and curriculum differences in countries where you send employees, you will be in a better position to create policies that provide children with access to reasonable education.

Consider these facts:
Some local schools in India consider handwriting so important that teachers may not consider content if handwriting falls short of expectations.

  1. A study by the University of New Hampshire indicates in many European countries, parental involvement is not permitted.
  2. So-called “International Schools” may not be truly international.  Instead, they may be targeted towards local children to help them acquire language and other skills to promote attendance at US universities and/or may exist for children whose parents do not want them to attend local schools.
  3. In some countries, schools “stream” students into tracks as early as 12 years old, and this could affect the ability to gain admission to universities in other countries.  Admissions decisions based on an “entry examination” or prerequisites make this a clear challenge for those who do not have the language or curriculum background.
  4. Religious education is a fundamental part of national curriculum in many countries, such as Ireland.  This may meet an unenthusiastic response from families not accustomed to such arrangements, or those that practice a different religion.  And, even if considered acceptable, students may not have the religious background to fit in.
  5. Special education is handled in varied ways throughout the world, from mainstream educational options in the United States, to China, where few schools have an open-minded approach, and few teachers are taught to teach children with learning or other disabilities.

Language is the main obstacle that many companies are aware of when evaluating local school choices, but integrating families into a local educational system where goals, philosophies and methods are so dissimilar requires a different type of preparation on the part of the family, and a more flexible policy on the part of the company.

Tips for Success:
Here is a short checklist which is useful to help companies and assignees examine educational options for any overseas assignment, as well as for their eventual return home:

  • Before moving a family, allow them time and means to review curriculum of the school in the host country, and discuss it with teachers back home.  Evaluating where a child may be ahead or behind enables parents and schools to develop programs that assist in entry as well as re-entry.
  • Recommend that families bring along books, course outlines and any other aids to maintaining academic skills required at home so that kids can keep abreast of knowledge required for repatriation.
  • Find out the exit requirements for schools in the home country before leaving.  These, in particular, will determine curriculum to continue studying while abroad.   Can these be satisfied on assignment, and if so, what kind of policy do you need to support these additional costs?
  • Decide what kinds of supplemental or alternative education your company will allow to reduce hardship for children whose families are sent on assignment, particularly at key grade levels.  These may include tutoring, on-line courses, summer school, home schooling or boarding schools.
  • If schooling is totally incompatible, is it possible for the employee or the family to repatriate either a year earlier or later, as appropriate to facilitate the transition?
  • Provide opportunity for students to become proficient in reading and writing as well as speaking of the new language well before the move; in fact, as soon as the move is announced is best.
  • Engage a professional who understands discrepancies in curriculum as well as culture to recommend individualized support so that students can be prepared before returning home.
  • Repatriation is always difficult for children, since even international schools teach different curriculum, have different course sequences, and offer different languages and promote different viewpoints when teaching history.   Children who have attended local schools in remote areas may be more significantly unprepared to attend school back home or enroll in university in their home country.  Be sure to pay careful attention to home country requirements before assignments begin.

Conclusion:
School choices for expatriate children are always challenging, and even more so in locations where the traditional choices are limited or non-existent.  Families who have overcome these obstacles and successfully educated their children in local schools find the rewards to be significant.  Children truly learn new languages, cultures and curricular subjects and enjoy an unprecedented window into the customs of a different country.  As schools are a microcosm of the cultures they inhabit, children raised in local schools abroad can be our true ambassadors in the global world of the next generation.

Providing support in the form of tutoring, on-line learning and language instruction is a key consideration companies should consider when developing policies to support your employees in remote locations.  Inviting parents to reframe their definition of education as learning rather than schooling is the key to promoting the right attitude for a successful assignment.

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Guidelines on Dangerous Assignments – When Your Employee is Risking His Life for the Company

mariblack3Author:
Mariana Villa da Costa – Littler  Mendelson

It is a big and dangerous world we live in today.  There are many “hotspots” around the world where the personal safety and security of staff can be in jeopardy unless the proper precautions are taken.  Expatriate employees assigned to high-risk locations are especially vulnerable.  Companies need to become familiar with the actual in-country conditions, work with security experts to do a risk assessment, and evaluate and update their assignment policies to minimize the risk to assignees and company alike.

What’s Dangerous?
Assignments may be considered dangerous in locations that have some of the following characteristics:

  • Countries where war, civil insurrection, or terrorism exists and presents physical harm or imminent danger to the health or well-being of an employee.
  • Widespread, uncontrolled violence or disease.
  • Lack of infrastructure (limited availability of basic goods and medications, for example).
  • Lack of family support services, such as schools, health care, etc.
  • Extreme physical conditions (sub-freezing temperatures, remote locations, etc.).

Companies often have a difficult time attracting and retaining people for these assignments, as the assignment is likely to be very stressful on the employee and family.  A proactive approach helps to address the problem.

Steps to Manage Extreme Hardship Assignments
There are several measures that can be taken by employers to address the unique challenges of extreme hardship assignments.  Here is a checklist to follow:

  1. Should the assignment include family members, or is an unaccompanied status required?
  2. Expatriate package should be reviewed to consider extra allowances and other benefits, as appropriate.  Some examples are:
    • Hardship Pay – Usually 10% to 25% of base salary, to compensate employees for extreme living conditions.
    • Danger Pay – Typically 15% to 25% of base salary, in addition to all other compensation.
    • Travel Benefits – Extra trips, or allowance to make trips for R&R (rest and relaxation) on a periodic basis, in a safe and secure location.
    • Assignment Letter – Update to include details on all extra benefits and explain the conditions the employee will find in the location.
  3. Safety and Personal Security precautions should be followed and training and information provided to each assignee (and family members), including:
    • Security Briefing and Training – Ensure every assignee is informed about the security risks in-country, knows how to address them, knows where to go in an emergency and whom to call (in the company, and perhaps outside security consultants as well).
    • Bodyguards (if required).
    • Secure Housing – Limitations on where assignees can live, to eliminate situations that are particularly risky.  Apartment complexes, gated communities or compounds many be appropriate.  Armed guards and security systems are typical.
    • Legal Representation Abroad
    • Kidnap/Emergency Response
    • Emergency Evacuation Procedures – Each assignee must understand the company’s procedure for evacuation, how it affects family members, etc., in the event of natural or man-made disaster, war or other catastrophe.
  4. Health issues are another important consideration.  Are there adequate medical facilities available in-country?  If not, what sort of arrangements can be made?  You also need to consider contagious diseases, insect-borne illnesses, HIV and other sexually-transmitted diseases, extreme pollution, blood supply, treatments for chronic illness, availability of prescription drugs, and applicability of health insurance.  There are health experts that specialize in assisting companies and families in health assessments, medical evacuations and similar challenges.Don’t forget the basics, such as up-to-date vaccinations!
  5. Other insurance (beyond health insurance) is often required.  Typical examples:
    • Life and Disability Insurance – Make sure coverage is valid in the assignment country.
    • Kidnap and ransom insurance
    • Burglary and other household effects insurance
    • War risk insurance – Often needed in countries designated as war zones.
  6. Cross-Cultural Training should be provided to ensure a relatively smooth transition for the employee, and a realistic preview of what daily living is like.  Companies often view such training as “too soft,” but experience shows that it is extremely helpful to prepare assignees well for many contingencies.
  7. Crisis Management Protocols should be defined in each organization.  Some suggestions:
    • Define a protocol for assigning “critical” status to disaster or crisis situations. It is important that companies have informed local sources to ensure that their assessment of the situation is valid and current.
    • Formalize and communicate country or regional contact points and phone numbers.
    • Set up a procedure for the employee in the event of an emergency.
    • Ensure that employee emergency contact numbers, as well as home and office phone numbers, are on record with the home office and the country contact person.
    • Conduct emergency evacuation briefings or updates upon assignment and at periodic points during assignments, particularly in areas of potential risk or conflict.
    • Plan for financial and travel contingencies.

Other Resources
There are many other resources to assist employers in managing extreme hardship assignments.  Start with the US Department of State Travel Warnings.  The UK Border Agency provides a listing of current conditions in many countries, as does the US Central Intelligence Agency World Factbook.  Forbes Magazine publishes a list of the World’s Most Dangerous Countries, which offers some useful information.  Check with security consultants and health care experts as well.

Summary
Managing assignments to dangerous places is a challenge for employers and stressful for employees.  Careful planning, sound policies, advance preparation and of course, a sense of adventure, are all steps to mitigating the risks and ensuring a successful assignment for your company.

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Mariana Villa da Costa

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Littler Mendelson

Should Global Mobility Services Be Centralized?

Author:
Warren Heaps – Birches Group LLC

As organizations continue to look for the best way to manage their globally mobile employees (expats), one of the most common issues to address is the best organizational structure to provide the necessary services and support to this group.   What is the optimal structure – centralized or decentralized – and how does an organization decide which approach is best for them?

Back to Basics
Expat management is a cross-functional discipline made up of several different areas of expertise, each highly technical in their own right, including relocation, compensation, tax, payroll and immigration.   To be effective, one must become familiar with all of these areas, and master at least a few of them.

In addition, customer service and vendor management are critical, especially given the preponderance of outsourcing to third-party providers.   Finally, all Global Mobility departments need a link back to the global talent management strategy in their company.

In my opinion, few companies, and few individuals in those companies, are really truly experts in all the aspects of Global Mobility.  Therefore, it makes a lot of sense to centralize mobility services, and invest in and develop the few staff that do have the capacity and experience to become experts.   Depending on the size of your assignee population, this could be at the corporate or HQ level, or in organizations with larger assignee groups, at the regional level.

The Regional Model
One of the most common structures used by many organizations today is the regional one, typically Americas, Europe-Middle East-Africa (EMEA), and Asia-Pacific.   Under this approach, a designated regional center coordinates all of the assignment management for the region.   The reality is that all organizations are at least partially outsourced, so much of the work is handled by third-party providers, and the role of the internal staff also includes the management of these outsourced processes.

A regional structure helps to ensure consistency across a broad range of countries, and develops deep knowledge of local practices, to provide the highest possible level of support to assignees.  In many cases, regional suppliers are engaged, based on their local market knowledge and performance in the region.

The Global Model
Some organizations choose to centralize services at headquarters.  This model ensures the highest level of consistency, since one group is responsible for all service delivery.   With smaller programs, this approach can work; as programs get larger, however, the regional model quickly emerges as a more practical solution.

Under a global model, there are often opportunities to ensure high levels of tax compliance and identify tax planning opportunities effectively.   These decisions require input from corporate tax and finance as well as human resources, and are best managed jointly at the headquarters level of the organization.

Another added advantage of the global model is the selection of outside providers, which would tend to be more global as well.   Realize, however, that few service providers can really provide services everywhere – they all rely on partner organizations to supplement their own resources.

The Decentralized Approach
There are some companies which continue to manage their mobile employees through a network of local offices, without any centralized support at the regional or global level.   This is a challenging way to operate for all but the very smallest programs, and may give rise to missed opportunities in areas such as vendor consolidation, tax planning and the general efficiency of the program.   Even under a decentralized approach, however, a standard international assignment policy should be developed and distributed, ensuring a minimum level of consistency.

Tools to Help Manage Your Program
Another factor to consider is the level of automation available to your organization.  Without a technology tool for assignment management that is accessible globally, decentralization is not realistic.  These days, there are hosted (SaaS) solutions which are affordable and very powerful, and integrate easily with your global ERP solution.   Whether you work with a specialized vendor, such as Atlas or MoveOne, or rely on your accounting or relocation firm, deploying a robust assignment management software solution goes a long way to simplifying your expat administration and helps eliminate redundant and inefficient processes.

Ask yourself a simple question – how many expats do you have in your company today?   If you cannot answer this question with confidence, you need a better tool to manage your program.

Don’t overlook short-term assignees, commuter assignments and short-term business travelers.   Each of these assignees require tax, relocation and immigration services, and if poorly managed, can result in unexpected costs. You should be able to capture all types of assignees in your assignment management system.

Moving Your Program Forward
Now that I’ve got you thinking about how your expat administration is being managed, take a careful look at your organization structure.  What kinds of changes might be beneficial?  Where are you biggest “sore spots”?

Post some comments about your specific challenges, and we can try to address them.

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Birches Group

Abrupt Repatriation: Tips to Pass on to Parents

Photo Liz Perelstein (2)Author:
Liz Perelstein – School Choice International

Although the merits of sending families home before scheduled repatriation dates are a topic of continuous debate, we know that some companies are resorting to this course of action.  Where children are involved, the situation is understandably more sensitive, and companies are struggling to come up with cost-effective, yet fair and reasonable solutions.

If you find you have to make or implement difficult decisions when it comes to children and their education, preparing yourselves, and helping parents prepare, is the most effective way to handle the delicate task at hand.  Three things that parents should keep in mind are:

  • The resilience of children
  • Opportunities that come from change
  • Thoughtful communication

First, anxious parents need reassurance that children are extremely resilient and don’t, as a matter of course, suffer long-term as a result of transition, although the anticipation of change and the early stages in a new school are challenging for everyone.  In typical circumstances, the children who find change most difficult are those whose parents do.  So it is important that parents make every attempt to recognize and convey the opportunities the family has had and will have, and to address any problems as a family.  Any concerns that children cannot comprehend should be saved until after bedtime.  Parents should share as much about the circumstances as children want to know and are able to absorb, using their questions as a guide.  It is essential that they are told that neither they nor their parents have done anything wrong, and that the current economic circumstances are something that the world is confronting together.  Parents can explain that many of their friends also have been making life changes as a result of the recession.  Some have moved homes, and others have switched schools.  Different families will make different kinds of choices, but sacrifices are now common among friends and family members.

These are some additional tips that can be shared with parents to provide them with peace of mind:

  • Be available to speak with children and to answer any question they may have.
  • Make thoughtful choices about the new school, reflecting on academic and social characteristics of children and how they have fared in their current school, in addition to family values and logistical circumstances.  Gather lots of information and ask many questions about matters important to children, rather than focusing on factors more important to adults.
  • Before starting the new school, engage the head and/or teacher in a conversation about the child so that good class placement decisions are made and the new teacher understands the child, his/her needs as well as current transitional circumstances.
  • Address curriculum differences through tutoring or outside enrichment, but first clarify that there are likely to be discrepancies between performance in their new and former schools; parents should explain that each school teaches different material so that the child is not at fault if s/he struggles at the outset.

Communication, both with the school and with the child, is the key to a successful transition.  When families are calm and thoughtful, a change of schools can give children an opportunity to learn essential life skills such as making new friends and dealing with uncertainty, which is an invaluable part of any education.

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Avoiding Tax Traps with Short-Term Assignments

Claudia HoweAuthor:
Claudia Howe – Global Mobility Tax, LLP

Has anybody heard about the magic 183 days?  So, if you stay in the host country for less than 183 days, you don’t have to pay tax in that country, right?  … right?  Well, actually the answer is:  sometimes.

Many folks will remember the 183-day rule, but often they do not quite know why or how.  But it sure lulls many international short-term business assignees (and their managers) into a false sense of security that as long as they are in the other country for less than that magic number of days, thinking they will be exempt from that country’s tax.  Let’s step back.

Tax Treaties Help Prevent Double Taxation

Tax treaties come into play when two countries want to tax the same income leading to the dreaded “double taxation.”  As the world has become smaller and more and more people are conducting business in countries other than their home, these folks find themselves in a position where they may be required to pay tax in both countries under the domestic law of each country.  For example, a UK employee goes to the US for a four-month project.  The UK will tax her on her world-wide income by virtue of being a tax resident in the UK.  The US federal government will want to tax her US source income because she has “effectively connected income.”

How Tax Treaties Work

Tax treaties provide that if certain conditions exist, the person is not taxable in the foreign jurisdiction, in this case the US.  Beware, each treaty is worded differently, but in general, the three main treaty conditions for an individual employed in the home country, and claiming exemption from tax in the host country under Article 15, the Dependent Services article, are:

  1. The employee does not exceed 183 days in the host country.
  2. The remuneration is paid by the home country entity (home payroll).
  3. The remuneration is not charged back to an entity in the host country.

As mentioned above, be careful to read the exact wording in each treaty to evaluate exactly what it says – there are variations on the theme.  For example, the 183 days could be in a calendar year, fiscal year, or in a rolling 12 months. The US has concluded numerous treaties and neatly lists them on the IRS website.   The UK also has a list.

The Fourth Requirement (in some countries)

Over the past few years, another hurdle to using the treaty has crystalized itself, also know as the “economic employer” approach.   The term “employed” or “employment” as stated in Article 15 had not previously been defined, until the OECD (Organisation for Economic Co-operation and Development) stated that substance trumped form.  This means that even if the person is legally employed by the home country, the entity that is receiving the benefit of the services, namely the host country entity, could be construed to be the real employer and therefore the Article would not be useable to exempt the income from tax in the host country.  The US has not adopted this approach as of yet, but many of the European countries that follow the OECD model treaty have.

Our friend from the UK on the 4 month assignment remains on UK payroll, spends less than 183 days in the US during any 12 month period (even vacation days not related to the assignment count), and her company does not cross-charge her compensation cost to any US entity.  So, is she off the hook?

State Tax Implications

Not completely.  The treaty in this case will enable our UK friend to be exempt from US federal taxes, but since she is working in the beautiful (and broke) state of California, which does not accept any treaties concluded by the US federal government, she will still be subject to California tax, regardless.

Social Tax Implications

Our friend also has to make sure that her employer has applied for a certificate of coverage under the US/UK totalization agreement to exempt her from US social taxes (more on that another time).

Foreign Tax Credits

Even if the conditions for an exemption from the host country tax are not met, the treaty can still be helpful in avoiding double taxation:  the income may now be taxable in the host country, but under the Relief of Double Taxation article (contained in most treaties), the home country must grant a credit for taxes paid in the host country, up to the amount of tax that would have been paid in the home country on that same income.   This might also apply in cases where no treaties exist.  Keep in mind, though, that in some countries, the practical requirements for claim a foreign tax credit are so complex that for small amounts, it may not even be worth the bother.

Summary

So, what should you, an HR professional, faced with the news of a short-term assignment and, the manager’s famous last words are: “we will make sure it’s less than 183 days,” do?

  1. Check the host country’s domestic law for when a person will become taxable.
  2. If taxable, check if the home and host country have a treaty and then find the latest version of the treaty (not the one you printed 5 years ago and … “it’s gotta be somewhere in this drawer”).
  3. Request a detailed travel schedule for 12 months prior to the assignment from the employee to understand how much time he or she has already spend in the host country for any reason (vacation, holiday, trade shows, business trips, etc.).
  4. Read all the provisions of the treaty carefully.
  5. Find out from the manager and your finance team if the compensation will indeed remain in the home country and will not be charged to the host entity or a client in the host country.
  6. Find out if the host country has adopted the “economic employer” approach.
  7. Are there any other taxing jurisdictions that you need to consider (state/province/social tax, etc.)?
  8. Whew – I am getting tired just writing all these things. . . . .

Unless you have checked all this out, you cannot rely on the famous 183 days.  And don’t forget the reporting and filing requirements for each jurisdiction!  You may want to call your favorite global mobility tax professional to assist with all of the above and to co-develop the options for the assignment step by step so you can articulate the risks and options to that manager and to your management.

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Five Easy Ways to Waste Money on Expatriate Assignments

bio_400x400Author:
Chuck Csizmar – CMC Compensation Group

Once your company decides to send an employee overseas on expatriate assignment the danger of imminent waste looms large. The problem usually begins with management not understanding or even choosing to ignore the real costs of the international assignment. The money pit is then worsened by having only a weak business reason to support the assignment. If you lack a compelling business justification for why an employee is needed overseas, it is likely that you won’t be able to measure whether their assignment will be a success or not.

Below are some of the major reasons for the cost spiral of money slipping out of your hands; however, this is by no mean an all-inclusive list. I have no doubt that you can provide your own reasons as well.

  • Do not worry about the ROI

For some companies it is easier for a manager to have an international assignment given a green light than it is to have a piece of hardware or software approved for purchase. Where is the business case? Where is the justification via projected financial return that management should be held accountable for? Is anyone being held accountable that an ROI is achieved?

You should think twice before agreeing to pay out 2-3 times annual salary to provide for an expatriate assignment. “It’s in the budget” is never a good business reason.

  • Tell the employee that they are the only one who can do the job

Once an employee realizes that they are the only, or preferred choice for the assignment, you lose all negotiating leverage. I recall one fellow who insisted that he and his family live in Inner London (meaning: uber expensive) – though the office was 35 mi. north – or else he wouldn’t take the assignment. Do not expect someone holding leverage to be reasonable and accommodating when discussing terms & conditions of what you will pay for.

Strive to develop a stable of qualified candidates. It would also help if you remember that the ability to perform the job should not be the only criteria for selection. A bad cultural “fit” would be a painful and expensive experience for everyone.

Note: an employee with an attitude of doing you a favor, versus appreciating the career opportunity being offered, is a bad bet.

  • Do not bother to create an international assignment policy

Unless you enjoy living in a “let’s make a deal” world, you would be advised to lay down an international assignment policy, and then adhere to it. You will still be challenged by the employee / spouse to make improvements in their conditions, but without the support of a policy you will be hard pressed to stand your ground.

Note: make sure all terms & conditions have been confirmed *before* the plane departs. Once you have an expat on the ground in the host country you have lost whatever leverage you might have had. From there you *will* agree to term revisions, because senior management will conclude that having already made the investment you have to keep the expat happy or risk the assignment.

  • Focus on the employee, not the family

Even an otherwise contented expatriate will be rattled if every night they come home to complaints about life in the host country. Such a situation will distract the employee from concentrating on their assignment, and eventually you will face the need to further revise terms (increase costs) and / or the employee will throw in the towel and the assignment will be deemed a failure.

Be sensitive to potential family issues and include everyone in cultural orientations. The family is the expat’s support group, and if they are unhappy . . . well, you know the rest.

  • Separate assignment costs into multiple budget categories and line items

This way no one would understand the full extent of the costs involved. During five years spent overseas on assignment, neither Corporate nor local Finance was able to explain the full cost of my assignment. They had assigned expenses into so many diverse costs centers and budget line items that the confusion never cleared. Imagine the drip – drip – drip of your money if no one is even asking!

If no one is watching the costs of the assignment, those costs cannot be controlled. It would be like handing over a blank check – with no guarantees of gaining anything in return.

Finally, watch out for the manager who tries to “save money” by circumventing HR assignment policies. These creative thinkers consider that short cuts save money, but typically those “cuts” do little more than alienate the expatriate (and / or family) by treating them as second class citizens. Bad idea.

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International Schooling – At a Glance

Photo Liz Perelstein (2)Author:
Liz Perelstein –  School Choice International

Educational concerns and the details surrounding them are sometimes overlooked when structuring an expatriate package, but to families moving with children there is no greater obstacle to taking on an assignment or to the potential success of a move.  Here are some examples of information that may make a big difference, either to the employee or employer.

Did you know that private school fees in the UK have risen by 43% since 2003?  (Source found here.)

The best place for raising expat children is:

  • UAE 
  • France 
  • Spain 
  • UK 

Viva España!  In a recent survey conducted by HSBC based on five categories, including the cost of raising children and how much time they spend outdoors, Spain comes first.

Did you know that Canada ranks among the world’s leaders in per capita spending on public education?

Did you know that Cuba spends 9.8% of its GDP on education and the US 5.8%? (Source found here.)

Did you know that 27% of children in India are privately educated?

Please sign up here to receive the Fact of the Week from School Choice International.

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Expats…What tax?

Claudia HoweAuthor:
Claudia Howe – Global Mobility Tax, LLP

You are an HR professional (or a VP of Tax or a CFO) and you have just been told that your company wants to send an expat (oh horror!) to the UK.  “Expat,” you think to yourself – “what now?  How can we understand the costs, and what about taxes – isn’t that a really expensive and complicated area?”

Understanding the Basics

Understanding the basics of an expat assignment is critical, especially the tax costs.  As many already know, the tax costs can be the most significant line item on the cost projection worksheet.  But don’t worry; there are ways to manage it!

If your company does not have an international assignment policy in place, you will have to determine the whole package including housing, COLA, education cost for the kids, and what tax reimbursement philosophy is to be employed.  Without a policy, many of these items will be subject to individual negotiations.  This can work for a few assignees, but once you expand your program beyond one or two, it’s a good idea to establish a formal policy to help manage costs and reign in the negotiations.  While all of the aspects of an expat policy are interesting, my expertise is in the global tax arena, so this posting will concentrate on how to decide the best approach to managing taxes for your expats.

Tax Reimbursement Methods

When an employee goes overseas, there is always an impact on the employee’s taxes – income taxes and social taxes.  If left unmanaged, there could be unforeseen consequences, either positive or negative, from the employee’s perspective as well as from the employer’s viewpoint.  Expat tax policies address these issues with tax reimbursement methods including tax protection, tax equalization, or the “simplest” of all:  laissez-faire (aka “do nothing”).

While laissez-faire keeps the company’s costs down, it usually gets the expat worried about the tax implications of the assignment as any incremental costs will directly hit the assignee’s bottom line.

Tax equalization and tax protection are alternatives which help both employees and employers manage the costs of assignments.  If you are not familiar with tax equalization or tax protection, it is easy to get them confused.  Here are the basic definitions:

  • Tax Protection – Employees are “protected” from any additional taxes that may result from the international assignment but can benefit from any decrease in taxes which may occur when, for example, moving from a high-tax country to a low-tax country or no-tax country.  So, the employee may pay less tax, but will never pay more than if at home.
  • Tax Equalization – Employees are “equalized” so they pay the same amount of tax – no more, no less – as if they were at home.  The company pays any difference and also benefits from any tax reductions.  This method is the most equitable for a workforce and the employees can easily understand the tax impact on them:  none – the employees pay the same tax as if at home.

Both methods are designed to help the employee, and if the host country tax rates are higher than the home country tax rates, then they technically will result in the same bottom line to the employee and the same cost to the company in the long run.  The fine distinction between the two is that with tax protection the company promises the expat that he will be reimbursed for any excess tax costs over his “stay-at-home tax,” i.e. he will pay no more than had he stayed home.  Tax equalization says that the employee will pay “neither more nor less” than had he remained in the home location.  And, unless they are going to Dubai, the host country will have the right of taxation and will tax the income (yes, even if paid from the home country and even if the work performed is for the benefit of some other location).  Because the host country tax system is unfamiliar, it is not always easy to know how much tax will be due in that country.

Tax Equalization vs. Tax Protection

Here you are, with your first expat, and you now wonder:  “hmm – tax protect or tax equalize” – how should we decide this?

The answer is usually more complex than meets the eye.  When you are in the infancy stage of your expatriate program you usually can afford customization to each expat’s situation.   We often see in practice that the first few assignments in an organization are custom built.  Tax reimbursement policies are often written once the first few assignments are already underway.

Here are some examples to help illustrate the two approaches.

Tax Protection Example

Let me give you an example where I would clearly recommend tax protection:  you are moving a young single line manager from the UK to Spain for 2  years; she will not receive any allowances, only relocation benefits.  The tax protection gives her the additional assurance that she is not going to pay more tax than had she remained home, but if she pays less in Spain than what she would have paid in the UK on the same income, then she gets to enjoy the windfall (and spend the extra money on something nice).

Tax Equalization Example

However, on the other end of the extremes, for example, when you are moving a US executive with wife and school age children from the US to Singapore, I would highly recommend tax equalization.  You ask:  why?  Well, it usually will take a bit more financial incentive to get the executive to accept the “risk” (financial and otherwise) of taking such an assignment (so he is doing the company a favor).  The assignment costs will increase due to the family’s need for financial assurance, there is a cost of living differential, and housing is a lot more expensive.  So, the cost projection worksheet is filling up quickly and the total compensation reportable in both countries becomes staggering.  All the numbers will make everyone’s heads spin, but the company really needs this executive to focus on the task at hand.  The easiest way calm this person’s financial anxiety is to tax equalize; promise him that he will pay the same amount of tax as if he had stayed home.  This will tie his personal bottom line to a tax system he is familiar with and leaves the tax planning and tax risks in the hands of the company (and their trusty tax advisors).  This approach also allows the company to pursue expatriate tax planning strategies to help manage the tax costs, therefore reducing the overall cost of the assignment.  Such strategies are available in many countries but require expert assistance and a full examination of income, social and corporate tax impacts.

How To Get Started

So, what about this first expat you are told is going to the UK next week (or wait, did they say he had moved already?  Or was that just a business trip?)?  It is best to break it down into the big components first:  immigration, payroll, taxation, relocation etc.

Then consider the needs of the company and the needs of the employee and find out the costs to each party under a couple of scenarios.  Once the costs have been established (and you may need assistance with some of the items) then it is time to go back to management to get the costs approved.  And don’t forget the tax costs!

Yes, managing expats is a complex and daunting task at first.  But if you prepare yourself with good information, helpful advisors, and most importantly gain strong support from your line managers, your company can reap the benefits of international assignees and, at the same time, manage the costs effectively.

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