Author Archives: Warren Heaps

New Category Navigation Feature

We’ve added a handy way to search the archives of the International HR Forum by category.

Now, for the most popular categories, you can simply click on “Posts by Category” in the Menu Bar, and then select the category of interest to you. When you click on the category of your choice, you will get a listing of all the posts in that category, beginning with the most recent.

We hope you find this feature useful.

Top Ten Posts of 2010

As many of you know, this blog was launched in April, 2009, and was envisioned as a destination for international human resources professionals, a place where international HR pros could learn best practices, participate in discussions and share their knowledge.  We never anticipated how popular the site would be, but as of today, December 26, 2010, we have over 500 regular subscribers, and average over 250 visitors per day, almost every day!

As we come to the close of the year, we decided once again to look back and celebrate what we have accomplished as a community, and share with you a summary of the most popular content from the International HR Forum during 2010.  We hope you find this list handy, and look forward to hearing from you in the new year.

Top Ten Posts of 2010:

  1. Why Culture is Important in International Business
  2. How Top Companies Manage Talent Development
  3. Everybody Hates Performance Appraisals — What To Do?
  4. International Employment Law “Quick Facts” – Brazil
  5. Delegation: Leadership Development in Africa – Part 2
  6. Ten Steps for Building A Salary Structure
  7. Creating High Performance Teams
  8. Base Salary – Not So Basic!
  9. International Employment Law “Quick Facts” – India
  10. Reverse Culture Shock (Or Why Do I Hate Being Home?)

The above posts are those which had the most views during 2010.  Most were published during 2010, but a few are actually from 2009.  We will be sharing some additional category summaries later in the week.

Happy holidays!

Africa Compensation Update – 2010


Author:
Warren Heaps – Birches Group LLC

Back in April of 2009, I published a post entitled “A Glimpse of Pay and Benefits in Africa.”  A few weeks ago, I had the pleasure to speak at an International Compensation and Benefits meeting in Houston, Texas, hosted by the National Foreign Trade Council, where my topic was also focused on Africa in general, and some information about pay practices there.  I thought it would be nice to share some highlights here.

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Employment in France – A Quick Checklist for Employers

Guest Author:
John Tinsley – Compandben.com

Editor’s Note:  This post is written by John Tinsley, Managing Director and Owner of Compandben.com, a Geneva-based HR consultancy.  John is an HR practitioner with over 25 years of experience in Europe and the Middle East.  John’s company offers assistance to employers in finding reliable local payroll partners in over 100 countries.  He also provides consulting services in areas such as labor contracts, employee handbooks, benefits, and compensation.

Employment in France has some unique requirements and challenges.  For employers establishing businesses in France for the first time, the following checklist is a handy guide of what to consider:

  1. All employees in France are notionally attached to a “Convention Collective” or Collective Agreement for their industry. The agreements are very similar but there are variations between industry in terms of vacation, social charges, and termination indemnities, so employers need to define what their business is. As an example,”Telecoms” wouldn’t be detailed enough. “Provision and implementation of routers for wide area networks” would be ok.
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Liz Perelstein wins Fortune Magazine Award

News and Alerts

We are extremely proud to share some exciting news with our readers.  Liz Perelstein, President of School Choice International, and a contributor to the International HR Forum, has been selected as one of Fortune Magazine’s  Most Powerful Women Entrepreneurs for 2010.

This is truly an exceptional honor for Liz, and we wish her much continued success!

Managing Pay in a Global Enterprise


Author:
Warren Heaps – Birches Group LLC

You work for a global employer with on-the-ground operations across the world. Your duties include “managing global pay.”  Where do you start?  What are some approaches to consider?   If you’ve been wondering about this, keep reading.

Back in February, I wrote a post entitled “Think Globally, Act Locally”, in which I cited the example of how salary scale designs differ across markets with different characteristics.  But salary scales are just one aspect of the broad range of issues faced when managing pay globally.One of the most important steps in effectively managing compensation across a global enterprise is to have a formal compensation policy.

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Mariana Villa da Costa Quoted in USA Today

News and Alerts

We’re excited to share with our readers a link to a USA Today article, “Companies try efforts to protect workers in world’s danger zones,” which features information about managing risks for assignees in so-called dangerous locations.  And, look for the quote from our own Mariana Villa da Costa, a regular contributor on the blog, who also wrote an article in September, 2009 about managing assignments in dangerous locations.

Congratulations, Mariana!

This post also introduces a new feature on the International HR Forum – News and Alerts.  This special category of posts will be highlighted on the home page with the “ringing bell” icon, and used to update our readers with timely and important developments of interest to international human resources professionals.

Ten Steps For Building A Salary Structure

Author:
Warren Heaps – Birches Group LLC

A salary structure is commonly used by employers to set out the range of pay, from minimum to maximum, associated with each salary grade or band. By associating each position with a grade or band, employers can use a salary structure to help manage compensation in an optimal way.

Here are ten steps to develop a salary structure for your organization, with some special considerations for international developing markets:

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Global HR Issues That Keep Executives Up at Night – Part 2


Guest Author:
Jacqueline Vilet – TriNet

Editor’s NoteWe are pleased to welcome Jacque Vilet as a guest author for the International HR Forum. Jacque is a Global HR/Benefits Consultant for TriNet, providing global Human Resources services to SME’s with international operations.  She has over 20 years experience in International Human Resources with both local nationals and expatriates, and has been an expat twice during her career. Jacque holds the Certified Compensation Professional (CCP) designation from WorldatWork, and the GPHR (Global Professional in Human Resources) designation from the Society of Human Resources Management.

In Part 1 of “What Keeps Executives Up at Night”, we talked about the importance of employment contracts and how requirements vary from one country to another.  But employment contracts are only one of the major labor issues that companies face when doing international business.   Terminating local national employees can also create major problems.

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Global HR Issues That Keep Executives Up at Night – Part 1


Guest Author:
Jacqueline Vilet – TriNet

Editor’s NoteWe are pleased to welcome Jacque Vilet as a guest author for the International HR Forum. Jacque is a Global HR/Benefits Consultant for TriNet, providing global Human Resources services to SME’s with international operations.  She has over 20 years experience in International Human Resources with both local nationals and expatriates, and has been an expat twice during her career. Jacque holds the Certified Compensation Professional (CCP) designation from World at Work, and the GPHR (Global Professional in Human Resources) designation from the Society of Human Resources Management.

Everyone has heard the question “What keeps you up at night?”   The answer usually depends on the context.   If we ask  C-level executives, the answer might cover such topics as market share, profit margins, stock price, ROI, etc.

Executives might also worry about their international operations – whether they picked the right people to run them, whether these managers are making inroads into the company’s potential customer base, hiring the right employees and remaining on target to meet business goals that are so important for expanding the company’s global market.

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